1. Introduction
IMX Marketing Group Inc. ("Company", "we", "us", or "our") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website websites.imxmarketing.ca/reviewmultiplier (our "Website") or use the Google Review Multiplier service (the "Service"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.
We are based in Ontario, Canada, and this policy is drafted in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).
2. Information We Collect
We collect several types of information from and about users of our Website and Service, including:
Personal Information: Name, email address, phone number, business name, and business address, which you provide when filling out forms on our Website.
Customer Data: Contact lists (names, emails, phone numbers) of your customers that you upload to our Service for the purpose of sending review requests. You retain ownership of this data.
Usage Data: Information about your internet connection, the equipment you use to access our Website, IP addresses, browser type, and usage details.
Payment Information: Credit card numbers and billing details collected via our third-party payment processors after your free trial concludes. We do not store full credit card numbers on our servers.
3. How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
To present our Website and its contents to you.
To provide you with the Google Review Multiplier service, including sending automated review requests and processing feedback.
To notify you about your account, subscription status, or changes to our Service.
To provide customer support and improve our Service through analytics.
To fulfill any other purpose for which you provide it.
4. SMS and Email Communications
Consent: By entering your phone number and email address on our forms, you explicitly consent to receive marketing and transactional messages from The Review Multiplier via SMS and/or email. Message frequency may vary.
Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to the short code or phone number from which you received the message. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. For emails, you may unsubscribe by clicking the "unsubscribe" link at the bottom of our emails.
Fees: Message and data rates may apply for any messages sent to you from us and to us from you.
5. Data Sharing and Third Parties
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners. We may share your data with:
Service Providers: Third-party vendors who perform services on our behalf, such as payment processing (e.g., Stripe), email delivery, SMS delivery, and hosting services.
Google: Our Service integrates with Google Maps and Google Reviews APIs to function. Data necessary to post reviews is transmitted to Google in accordance with their policies.
Legal Compliance: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
6. Data Retention
We will retain your Personal Information and Customer Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
7. Your Rights Under PIPEDA
Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
Access: Request access to the personal information we hold about you.
Correction: Request that we correct any errors or omissions in your personal information.
Withdraw Consent: Withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions and reasonable notice.
To exercise these rights, please contact us at the information provided in Section 12.
8. Cookies and Tracking Technologies
Our Website may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.
9. Children's Privacy
Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with Personal Information, please contact us.
10. Data Security
We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know.
11. Changes to Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.
12. Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at: